Had been working for almost half a month for ministry of trade and industry. overall experienceat work was fair enough; for the workload had been super minimal till the extent i fell asleep while working. Until yesterday, the workload started to increase as more and more respondents call in after receiving the notification letter.
However, one bad point about customer srevice is always bout the complaints. And yes, i was so unlucky to receive one the other day. She was practically howling over the phone, reprimanding my department for sending her the notification letter. Saying if it was lottery she wouldnt mine. Instead out of all the people in Singapore, she received it. Serioulsy typical Singaporean. Eh hello? Even if you dont wanna do, you dont have to scream over the phone right? I am working for the govt and of course i have got to do my job. Just bear with what i am gonna ask and just give me the damn responses and thats it. Dont need to waste each other's time by you screaming at me over the phone and me have to have the utmost patience to try and explain the entire situation and calm you down. Even so, you still didnt give in. Fuck.
After this damn call ended, my colleagues were like saying "woah! you were sooo patient over the phone!" To tell you the truth, i was super patient that day. Ask my previous colleagues where i worked at, they will tell you i dont have such good patience. Even my supervisor said my the ime i leave this job after my contract ends, i will be a pro in handling customers. Working in Macs previousy did help i guess for i had experienced such bad behaviour before, just not as bad as that damn woman.
Enough about work. Finally after about 1 week after my uncle was in to NUH for stroke/brain haemorrhage, i had the chance to visit him on sa after work. Knew my parents were going to visit him and so i asked them to wait for me. Rush after work for NUH is super far. But within 5 mins of reaching the ward, we were "chased home". He was still weak for he had to be tube-fed. Moreover, he still couldnt speak and move freely. Probably he knew we stayed far, thats why he didnt want us to waste our time to visit him. My aunt looked more cheerful for he had been in ICu for a couple of days and finally, he could be moved into the normal ward.
Life is so fragile; I still remember during the first day of CNY, he brought our family for dinner at Jurong Safra. That point of time as compared to that day i saw him, his appearance took a drastic turn. Seriously, looking at the state of him that day, my tear wanted to flow out. Had to control it from flowing.
Dear uncle, please get well soon. Take your time to recuperate. There will still be physiotherapy after your health improves. Dont rush to want to move your limbs. You will get there. Think of your family and your graddaughter who is only a few months old. Jiayou :D
HAPPY 2011 :)
15 years ago



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